FAQ

Nazwa Travel offers various services including ticket purchases, travel packages, and travel services for personal or group needs. We also provide up-to-date information on tourist destinations in Cilacap and surrounding areas.

You can book a travel package through our official website, visit our office in Cilacap, or contact us via phone/WhatsApp. Our team will assist you in selecting a package that meets your needs.

Yes, we provide pickup and drop-off services for customers who require comfort during their journey. This service is available for specific travel packages and can be booked at the time of reservation.

You can follow our social media accounts on Instagram and Facebook, or subscribe to our newsletter through our website. We also send promo information via email and SMS.

Yes, we serve group bookings such as families, school groups, or companies. We offer special prices and package adjustments according to group needs.

Cancellation policy depends on the type of package booked. For general packages, cancellation must be made at least 3 days before departure. Discounts or refunds will be provided according to the applicable terms.